Frequently Asked Question ?
Have questions? Our FAQ section is here to help! Find quick answers to the most common queries about our services, pricing, booking process, and more. If you don’t find what you’re looking for, feel free to contact us directly. We regularly update the FAQ page to keep you informed with the latest details. Our team uses eco-friendly products and advanced equipment for deep cleaning sofas, carpets, curtains, and beyond. For complete information, visit the FAQ section on our website today!
Can you clean carpets and rugs?
Expert carpet and rug cleaning services are available to effectively remove stains, odors, and built-up dirt.
Are your cleaners professionally trained?
All cleaners are professionally trained and fully equipped to handle a wide range of cleaning tasks with precision and attention to detail.
Do you offer same-day cleaning services?
Yes, we provide same-day cleaning services based on availability. It’s best to contact us early for scheduling.
Is there a minimum charge for your services?
Yes, we have a minimum charge, which varies depending on the service. Please contact us for more details.
Can you clean delicate fabrics like silk or velvet?
We can clean delicate fabrics carefully using specialized techniques and products to avoid any damage.
What services does Clean and Shine offer?
Clean and Shine provides professional cleaning for homes and offices, including sofa, carpet, mattress, chair, curtain, and blinds cleaning.
Are your cleaning products safe?
We use eco-friendly and non-toxic cleaning products to ensure the safety of your family, pets, and the environment.
How do I book a cleaning service?
You can easily book a service through our website, by phone, or by sending us a message.
How much do your cleaning services cost?
Our prices depend on the type of cleaning and the size of the area. Please contact us for a customized quote.
Do I need to provide cleaning supplies?
No, our team brings all necessary cleaning equipment and supplies to get the job done.
Do you clean curtains and blinds?
Professional curtain and blinds cleaning services are offered to keep them fresh, clean, and free from dust and allergens.
Do you offer a satisfaction guarantee?
Customer satisfaction is our top priority. If you’re not happy with our service, we’ll make it right.
Is your service available on weekends?
We offer flexible scheduling, including weekend appointments to suit your needs.
How do I pay for the services?
You can pay via cash, credit card, or online payment methods. We accept various payment options for your convenience.
What makes Clean and Shine different from other cleaning services?
We stand out because of our commitment to quality, eco-friendly products, and highly trained team members who focus on customer satisfaction and attention to detail.
How long does the cleaning process take?
The duration depends on the size and type of cleaning required. Typically, sofa and carpet cleaning takes 1-2 hours, while larger spaces may require more time.
Do I need to be home during the cleaning?
It’s not necessary, but you are welcome to be home during the service. We ensure your property is well-secured during the cleaning process.
Will the cleaning leave behind any strong odors?
We use fresh-scented, mild products that leave your space smelling clean without overpowering odors.
Do you offer cleaning services for offices?
We offer both residential and commercial cleaning services, including office spaces of all sizes.
Can you remove tough stains from furniture?
We specialize in removing stubborn stains like ink, coffee, food, and wine from furniture and upholstery.