Frequently Asked Question ?
Looking for answers? Our FAQs page has you covered! We’ve compiled a list of the most common queries to provide quick solutions, including details about services, pricing, and more. If you still have questions, don’t hesitate to reach out. We regularly update our FAQs to ensure you’re always receiving the latest information. Visit the FAQs section for all the details you need. The team uses eco-friendly products and advanced equipment for deep cleaning sofas, carpets, curtains, and more. For additional info on pricing, services, and booking, head over to our website’s FAQ section!
What services does Clean and Shine offer?
Clean and Shine provides professional cleaning for homes and offices, including sofa, carpet, mattress, chair, curtain, and blinds cleaning.
Are your cleaning products safe?
Yes, we use eco-friendly and non-toxic cleaning products to ensure the safety of your family, pets, and the environment.
How do I book a cleaning service?
You can easily book a service through our website, by phone, or by sending us a message.
How much do your cleaning services cost?
Our prices depend on the type of cleaning and the size of the area. Please contact us for a customized quote.
Do I need to provide cleaning supplies?
No, our team brings all necessary cleaning equipment and supplies to get the job done.
Can you clean carpets and rugs?
Yes, we offer expert carpet and rug cleaning services to remove stains, odors, and dirt buildup.
Are your cleaners professionally trained?
Yes, all of our cleaners are professionally trained and equipped to handle various cleaning tasks with attention to detail.
Do you offer same-day cleaning services?
Yes, we provide same-day cleaning services based on availability. It’s best to contact us early for scheduling.
Is there a minimum charge for your services?
Yes, we have a minimum charge, which varies depending on the service. Please contact us for more details.
Can you clean delicate fabrics like silk or velvet?
Yes, we can clean delicate fabrics carefully using specialized techniques and products to avoid any damage.
Do you clean curtains and blinds?
Yes, we provide professional curtain and blinds cleaning, ensuring they remain fresh and free from dust and allergens.
Do you offer a satisfaction guarantee?
Yes, customer satisfaction is our top priority. If you’re not happy with our service, we’ll make it right.
Is your service available on weekends?
Yes, we offer flexible scheduling, including weekend appointments to suit your needs.
How do I pay for the services?
You can pay via cash, credit card, or online payment methods. We accept various payment options for your convenience.
What makes Clean and Shine different from other cleaning services?
We stand out because of our commitment to quality, eco-friendly products, and highly trained team members who focus on customer satisfaction and attention to detail.
How long does the cleaning process take?
The duration depends on the size and type of cleaning required. Typically, sofa and carpet cleaning takes 1-2 hours, while larger spaces may require more time.
Do I need to be home during the cleaning?
It’s not necessary, but you are welcome to be home during the service. We ensure your property is well-secured during the cleaning process.
Will the cleaning leave behind any strong odors?
No, we use fresh-scented, mild products that leave your space smelling clean without overpowering odors.
Do you offer cleaning services for offices?
Yes, we offer both residential and commercial cleaning services, including office spaces of all sizes.
Can you remove tough stains from furniture?
Yes, we specialize in removing stubborn stains like ink, coffee, food, and wine from furniture and upholstery.